Many service disputes begin with a project that quietly grows beyond what either side originally priced. A simple scope and change process protects the relationship.
Describe the deliverable in plain language
State what will be produced, what information the client must provide and what is specifically outside the engagement.
Use milestones for longer work
Breaking a project into stages makes it easier to confirm progress and correct misunderstandings early.
Treat new requests as changes, not favors
When a client asks for additional work, document the effect on cost, timing or deliverables before proceeding.
Close the project clearly
Confirm what has been delivered, what remains, which files or credentials are transferred and whether ongoing support is included.
Project documents can have legal consequences. Use qualified professional advice for contracts and jurisdiction-specific requirements.
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